Was here last Sunday and the place was very messy, no clean tables, drinks spilled on tables and floors aswell as alot of food on the floors, no one cleaning! I stupidly went back today, Sunday September 14th at 7pm, got a 12inch pizza with 4 toppings, Chicken breast sandwich meal with taco fries, 2 drinks €40!! I went to use the bathroom, OMG, I was disgusted, couldn't use them from being blocked, urine on the floor, broken seats and just dirty looking, not forgetting the mould on the sinks! So I used the disabled bathroom, it was ok but then the toilet didn't flush properly, 8 times I had to try flush so it was presentable for the next person! I spoke to the manager who really didn't seem to care and told me there was toilets upstairs! I won't be back here! I have gone to the Supermacs on the Cork Road, Waterford and its in great condition, look well inside and out with extremely clean toilets, very disappointed with the Clonmel branch!
Hi Claire,
We are very sorry to hear of your recent experience with us. We are always striving to improve our services and feedback is extremely important to us. Would you be able to provide the above information and further details of your visit including the location, time and date of the visit and your contact details to [email protected] so we can follow up with you directly.
We sincerely apologise for this inconvenience.
Kind regards,
Lucy
Supermac's Online